Payment & Shipping

Payment

Payment Method

 

Payment Method

Shipping Method

Hong Kong :

1. PayPal

By mail

2. Alipay

By mail

Overseas

1. PayPal

Air Mail / SpeedPost

2. Alipay

Air Mail / SpeedPost

*We offer international shipping for worldwide customers

 

Shipping Rate

 

Shipping charges (1st piece)

Shipping Method

Hong Kong

HK$45

By mail

China

HK$120

Air Mail

HK$150

SpeedPost

Japan

HK$145

Air Mail

HK$170

SpeedPost

USA

HK$150

Air Mail

HK$230

SpeedPost

Canada

HK$185

Air Mail

HK$245

SpeedPost

*We use Hong Kong Postal Service for all shipments.
*Any international duties, taxes and brokerage fees are not included and are the responsibility of the customer. If you have any questions about duties or custom charges please contact your local post office.

 

Return & Exchange

If your orders have any quality problem or damaged in shipping within 14 days of receipt, you can send it back to us for exchange or full refund (less shipping fees )
* We accept exchange or refund only if the items have quality problem or damaged in shipping. You can exchange for the same item but not other sizes or other products. If we can’t exchange the same item to you, then you will receive a full refund.
All products purchased from Shooting Five Online Store can only be returned or exchanged in brand new condition with original tags, original package and all applicable accessories .We cannot take back any worn, washed or used products.

 

Shipping

  • We ship to confirmed address only. If you need to ship to an alternative address, please leave messages below your orders
    or inform us to update your shipping information.
  • If the post office cannot send the parcel to you and return to us due to your address is not correct or not completed, you need to
    pay the shipping charges again.
  • Normally the orders will take about 1 - 3 days in delivery for local and about 7-14 days for overseas, it may take about 3 days in
    delivery if you require to ship your orders by Speedpost. Additional shipping fees will be requested if more than one item.
  • Make sure the phone number is correct in confirming the shipping address or the parcels may send back to us if the shipping
    company cannot find your address.
  • Normal order will be shipped out on the following business day (24 - 48 hours) after the payment cleared. We will provide you the
    tracking numbers by email. If you do not receive the tracking number in 4 days after you sent the payment, please email us at shootingfivestore@yahoo.com.hk or leave messages on our website. We will check your order’s status and get back to you within 12 hours.
  • If your order just out of stock or sold out and we cannot restock in 24 hours, we will inform you immediately to make changes
    or issue refund(refund will do in 24 - 48 hours excluding weekend or holidays ).
  • We are not responsible for delivery delays due to weather, insufficient address information, holidays,
    or carrier complications.*Occasional delay in processing time or cancellation of order may occur when an item purchased is on backorder or out of stock.
  • As soon as we have sent out the orders, we will email you the tracking number. You can track them with the tracking number.
  • Business Days are Monday to Friday (excluding public holidays).
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